CHATCOMMANDER
CHATCOMMANDER Your Dedicated Team... ...Of Live Support HEROES OUR SUPPORT HEROES ARE YOUR FRONT LINE RESPONDERS AT YOUR DIGITAL BRANCH HERE TO GUIDE YOUR MEMBERS THROUGH ANY REQUEST 2020's CHATCOMMANDER Stats 83.6 Avg number of loans per client in 2020 $1,005 Est value of a new loan to a partner CU 30-40% Industry avg loan conversion rate $29,406 Est income per CU Call today for a FREE TRIAL and let our Heroes come to your credit union's rescue! OMNICOMMANDER CONTROL EVERYTHING
Your Digital Branch™ is the central location for serving all visitor needs. Our thoroughly trained, live chat team is on standby to help navigate visitors through your Digital Branch, answer routine questions about how to join, inform them about products and services, learn more about physical locations, and much more.
Immediate guidance and support for your visitors
Reduce staffing needs
Increase monthly leads and opportunities
Target and promote various products and services
Spanish chat is available
CLIENT SUCCESS STORY
A financial institution with over $100 million in assets realized an unmet need as visitors began using the live chat feature. Top research on live chat concludes that more than 75% of all online consumers prefer live chat over other contact methods. The results generated from integrating the live chat solution confirmed that visitors prefer live chat and proved to be a significant source of loan leads for this financial institution.
52,000 chats in one year
446 loan leads in one year
